
Hot Water Repairs
A failed element, a tired valve or a dirty burner: we name the part, price it and fix it. Book hot water repairs.
Most New Farm flats rely on one storage heater, so a failed tank leaves a household with no hot water at all. We replace leaking balcony and cupboard units and fit compact new systems sized for small homes.
If we're late, $100 comes off your bill
New Farm Hot Water Services is the local hot water service for New Farm, Teneriffe and Hawthorne in the City of Brisbane. Gas, electric, continuous flow, heat pump and solar units all get the same treatment, from one rental flat's tank to a tower's shared plant room. Same-day service where we can, and a price that never grows once it's agreed. If you want to know more about who we are, it's all there.
Proud MPAQ members

Four jobs cover most of what a household needs from us:

A failed element, a tired valve or a dirty burner: we name the part, price it and fix it. Book hot water repairs.

Work through the switchboard and the pilot before paying anyone. The no hot water guide lists the safe checks and the usual culprits.

A weeping or rusted cylinder is finished, and a replacement can be like for like or an upgrade suited to the home.

A renovation, a relocation or a first-time fit-out: new hot water systems sized to the home and set where a plumber can reach them.
$0 call-out fees, available 24/7, and same-day where we can.


Whatever heats your water, we work on it:

The oldest streets hold Queenslanders and Federation homes beneath heavy shade trees, with deco-era apartment blocks and towers along the river completing the peninsula, and each era handled hot water in its own way.
In the older walk-up blocks, each unit typically has a heater on the balcony or tucked into a laundry cupboard, and owners renew them one unit at a time, so heater ages jump from building to building.
When one of those tanks lets go, water drips through plaster ceilings into the flat below, which is why a weeping cylinder in an older block gets treated as urgent, never as a small job.
The first cool mornings are when tired elements and spent anodes give up, right across the older flat blocks.

Every hot water job is quoted as a fixed price before any work starts, and nothing goes ahead until you say yes. We keep to flat-rate pricing with no hidden fees and no surcharge for nights, weekends or public holidays. Fix now, pay later is available as well.
What changes the figure:
Swapping one tank for another costs less than changing to a heat pump that needs new pipe runs.
A tank out on a balcony is easy to reach; one in a roof space or behind a locked plant-room door takes longer.
Gas burners draw on the supply and pipe bore, and electric tanks often heat overnight on cheaper power.
A tempering valve holding the bathroom mix at 50°C, or a fresh relief valve, adds parts to the figure.
When it's finished, you can pay by card on the spot. When we're not the right call: a new dedicated circuit for an instant electric unit goes to a licensed electrician, not to us.

At the last census the typical household here was 1.9 people, and 74.5 per cent of homes in the area were flats or apartments, so most places need a small tank or a compact continuous flow unit, not a big family cylinder.
Most homes here are rented, so landlords tend to want units that are cheap to run and quick to renew between tenants.
With 170 heat pump and 192 solar hot water installs recorded across the postcode, plenty of households have already moved off plain electric storage, and we can walk you through the rebates open to heat pump and solar buyers right now.

The same run takes in Teneriffe, Hawthorne, Norman Park, East Brisbane and Kangaroo Point. To reach us from any of them, call or use the contact form.

Ring (07) 3523 7118 or use the form to tell us what the hot water is doing. If you know the system type and where it's installed, we bring the matching parts.

A licensed plumber assesses the system and prices the job as one figure. Work starts only once you've approved it.

Your plumber fits the part or the new unit, drains and flushes the tank where there is one, and checks the relief and tempering valves before closing up.

We run the taps, check each valve and walk you through the system before we leave.
We look at the heater first, then hand you one fixed figure covering the parts and the labour, because the system type, its position and the connection it needs all move the final number.
Ring early and we will aim to be at your door the same day where the schedule allows, because a working heater matters more to us than a tidy calendar.
Queensland licenses plumbing and gasfitting separately, and our team carries both, so a gas storage tank or a continuous flow heater never changes hands mid-job, and every burner and pilot stays with the one crew.
Census figures put the typical household at 1.9 people, so a compact storage tank or a continuous flow heater usually covers a one or two bedroom flat without heating water nobody draws.
Rheem, Rinnai and Bosch units all turn up on our jobs, along with every other common brand on New Farm balconies, and the name on the label never changes who does the work or how it runs.
Call (07) 3523 7118 or send us a short note on what the heater is doing, about how old it is and where it sits, and we will sort a time to come out.

We're available 24/7 and answer the phone seven days a week. A cold shower shouldn't wait, so we get to New Farm the same day where we can.

Our work carries a lifetime labour warranty. A new system also comes with its manufacturer's warranty.

Every job is backed by our Fix-It-or-It's-Free guarantee, and if we're late, $100 comes off your bill. T&Cs apply.

Every job is done by a licensed plumber, and we hold the gasfitting licence too. We're licensed and insured, proud MPAQ members and have 200+ five-star Google reviews.
Book through the form or ring (07) 3523 7118, available 24/7, for any hot water repair, replacement or install. There's a $0 call-out fee and a fixed quote up front, we come the same day where we can, licensed plumbers do the work and a lifetime labour warranty backs it. Get $220 cashback on hot water installs. Mention this offer when booking. T&Cs apply.
To claim your $0 call-out fee, call (07) 3523 7118 today.
New Farm Hot Water ServicesAVAILABLE 24/7
